Returns & Exchanges
At Ozzie Collectables, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unopened packaging. Please note that certain limited edition items or 'blind box' products may have specific restrictions to ensure fairness and collectibility.
Request Authorization
Contact our support team with your order number and photos of the item to receive a Return Merchandise Authorization (RMA) number.
Secure Packaging
Carefully pack your items in a sturdy box with protective padding to ensure they arrive back to us in mint condition.
Ship the Item
Affix your return label and drop the package off at your nearest postal service; we recommend using a tracked service for peace of mind.
Inspection and Refund
Once our warehouse team verifies the item's condition, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing